{"id":277996,"date":"2024-03-20T13:34:22","date_gmt":"2024-03-20T11:34:22","guid":{"rendered":"https:\/\/helpperi.curon.fi\/?page_id=277996"},"modified":"2026-03-27T15:27:05","modified_gmt":"2026-03-27T13:27:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/helpperi.curon.fi\/en\/faq\/","title":{"rendered":"Ukk"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.24.2″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(29,38,51,0.4) 0%|rgba(29,38,51,0.4) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/helpperi.curon.fi\/wp-content\/uploads\/2023\/12\/9X16-3029-min.jpg” min_height=”600px” min_height_tablet=”” min_height_phone=”” min_height_last_edited=”on|tablet” animation_direction=”bottom” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.24.2″ _module_preset=”default” max_width=”1500px” custom_padding=”130px||30px||false|false” custom_padding_tablet=”80px||80px||true|false” custom_padding_phone=”70px||70px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Discover Beatuty Title” _builder_version=”4.24.2″ text_font=”||||” text_text_color=”#1a1a1a” header_font=”Lato|900|||||||” header_text_align=”left” header_text_color=”#FFFFFF” header_font_size=”73px” header_line_height=”1.3em” header_2_font=”Oswald|700||on|||||” header_2_text_align=”left” header_2_text_color=”#000000″ header_2_font_size=”60px” header_2_line_height=”1.3em” custom_margin=”||20px||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||10px||false|false” custom_margin_last_edited=”on|desktop” animation_direction=”top” header_font_size_tablet=”60px” header_font_size_phone=”40px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”50px” header_2_font_size_phone=”40px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Frequently asked questions<\/h1>\n

[\/et_pb_text][et_pb_divider color=”#E6B450″ divider_position=”center” divider_weight=”5px” disabled_on=”off|off|off” _builder_version=”4.20.2″ max_width=”150px” module_alignment=”left” height=”false” custom_margin=”10px||20px||false|false” custom_padding=”||||false|false” animation_direction=”top” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_id=”helpperi” _builder_version=”4.24.2″ background_enable_color=”off” custom_padding=”80px||80px||true|false” custom_padding_tablet=”60px||60px||true|false” custom_padding_phone=”40px||40px||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width=”1500px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Discover Beatuty Title” _builder_version=”4.24.2″ text_font=”||||” text_text_color=”#1a1a1a” header_font=”Oswald|on||on|” header_text_align=”left” header_text_color=”#000000″ header_font_size=”60px” header_line_height=”1.3em” header_2_font=”Lato|900|||||||” header_2_text_align=”left” header_2_text_color=”#000000″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Lato|700|||||||” header_3_text_color=”#141E3C” header_3_font_size=”30px” custom_margin=”||30px||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” custom_padding_phone=”||||false|false” custom_padding_last_edited=”off|phone” animation_direction=”top” header_2_font_size_tablet=”50px” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”30px” header_3_font_size_phone=”22px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Questions about the service<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”Millainen on helpperin ty\u00f6nkuva, ja miten helpperipalvelu eroaa perinteisest\u00e4 siivouspalvelusta?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.3″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

In addition to cleaning, Helpper can help with cooking, laundry, childcare, elderly care, pet care and light gardening and yard work. Things you don't usually get help with from a cleaner.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Millainen ty\u00f6kokemus helppereill\u00e4 on?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.24.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

Our Filipino helpers are experienced domestic workers with several years of experience working in Singapore or Finland. They all have experience in cleaning, childcare and cooking. Many of our facilitators also have experience working as private caregivers for elderly families. Check out our easier options here.<\/a><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Mit\u00e4 kielt\u00e4 helpperit puhuvat?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.24.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

Our helpers speak English and varying levels of Finnish. You can also receive service assistance from Curon in Finnish.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Mit\u00e4 helpperi ehtii tehd\u00e4 esimerkiksi puolikkaan tai kokonaisen ty\u00f6p\u00e4iv\u00e4n aikana?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

The best thing about our service is its flexibility: you can decide for yourself which tasks you want the helper to focus on during their working hours. If you need service for only a half-day once a week, this time is usually sufficient in most households for tasks like maintenance cleaning and quick meal preparation, or alternatively, maintenance cleaning and laundry care.\n\nDuring a full workday, the helper can usually take care of weekly cleaning, laundry, and ironing, as well as prepare a delicious meal in most households. Alternatively, they can also focus more on elderly care or childcare.<\/p>\n

You are responsible for familiarizing the helper with your household and guiding them in their work.<\/span>\u00a0<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Millaisia siivousv\u00e4lineit\u00e4 ja -aineita minulla on oltava helpperin k\u00e4ynti\u00e4 varten?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

The helper will use your home's cleaning tools. It is good to have a vacuum cleaner, a window squeegee, a mop with clean replacement mop heads, and cleaning cloths \u2013 microfiber cloths are best suited for the purpose. We recommend washing the cleaning cloths after each use at a minimum of 60 degrees. Additionally, you should have the cleaning products you prefer, including at least one neutral all-purpose cleaner. Your helper will suggest any tools you might need if something is missing.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Miten toimimme ruokaostosten ja reseptien kanssa? ” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.24.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

The most common approaches are: the helper suggests a recipe, and you purchase the necessary ingredients; or you provide the helper with a recipe, do the shopping, and the helper prepares the meal. You can also, time permitting, arrange with your helper for meal planning and grocery shopping.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Miten helpperit kulkevat ty\u00f6kohteidensa v\u00e4lill\u00e4?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.24.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

The helpers travel by public transportation, so we aim to optimize the travel routes during the workday to make them as efficient as possible.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Tuleeko helpperill\u00e4 olla kotimme avaimet? Tai voinko olla kotona helpperin ty\u00f6skennelless\u00e4? ” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.3″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

We can arrange the handover of your keys, or you can be present while the helper works in your home. During the first visit, it is advisable for you to be there to guide the helper so they can become familiar with the routines of your home.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Miten Curon toimii vastuullisena ty\u00f6nantajana?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.5″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” hover_enabled=”0″ border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

It is important to us that our helpers have good working conditions and that they are properly trained both for the job itself and for working in Finland. If needed, we also support our employees in relocating to Finland. We follow the Collective Agreement for the Real Estate Services Sector in our employment relationships.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_id=”helpperi” _builder_version=”4.20.2″ background_color=”rgba(10,10,10,0.05)” custom_padding=”80px||80px||true|false” custom_padding_tablet=”60px||60px||true|false” custom_padding_phone=”40px||40px||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width=”1500px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Discover Beatuty Title” _builder_version=”4.24.2″ text_font=”||||” text_text_color=”#1a1a1a” header_font=”Oswald|on||on|” header_text_align=”left” header_text_color=”#000000″ header_font_size=”60px” header_line_height=”1.3em” header_2_font=”Lato|900|||||||” header_2_text_align=”left” header_2_text_color=”#000000″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Lato|700|||||||” header_3_text_color=”#141E3C” header_3_font_size=”30px” custom_margin=”||30px||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” animation_direction=”top” header_2_font_size_tablet=”50px” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”30px” header_3_font_size_phone=”22px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Questions about minimum order, price and billing<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”Mik\u00e4 on palvelun kuukausihinta?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.3″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

Our pricing is simple: you pay a visit-based rate, and your monthly bill depends on the number of visits within the month. The minimum regular order is one half-day visit every other week, but you get a more affordable hourly rate if you book a helper for a full day multiple times per month. See our price list<\/a><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Maksanko eri hinnan erilaisista teht\u00e4vist\u00e4, esim. ikkunoiden, uunin ja j\u00e4\u00e4kaapin pesusta tai lastenhoidosta?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

Our price is always the same, regardless of the tasks. You can flexibly choose the helper's tasks yourself.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Mik\u00e4 on palvelun v\u00e4himm\u00e4istilaus, ja onko minun mahdollista tilata helpperi k\u00e4ym\u00e4\u00e4n iltaisin ja viikonloppuisin? Tuleeko ilta- ja viikonloppuna tehdyst\u00e4 ty\u00f6st\u00e4 ylim\u00e4\u00e4r\u00e4isi\u00e4 kuluja?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

To make the most of our helper service, you need to book a regular helper visit for at least half a day every other week.\u00a0<\/span>\u00a0<\/span><\/p>\n

If you don\u2019t want a regular service, you can also purchase flexible service packages (1, 5, or 10 visits) from our \u202f<\/span>online store<\/span><\/a>. With these packages, we cannot guarantee a regular time slot or a permanent helper. Visits can be scheduled at the earliest two weeks before the desired date. <\/span>\u00a0
<\/span>\u00a0
<\/span>Our helpers work on weekdays from 8 a.m. to 6 p.m. Evening and weekend visits can be agreed upon case by case. Please see our price list.<\/p>\n

See our price list<\/a><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Tarjoatteko arvonlis\u00e4verotonta kotipalvelujen tukipalveluita vanhuksille tai muille tukeen oikeutetuille?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

Yes, we are authorised by the authorities to provide VAT-free support services in the Helsinki, Espoo and Vantaa areas. Persons who need support due to reduced functional capacity, for example due to age or illness, can receive assistance services free of VAT. Support services are also available to people who do not need municipal home care or home services. Contact us and we will assess whether you qualify for a tax-free service. See our price list<\/a><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Lis\u00e4t\u00e4\u00e4nk\u00f6 palvelun hintaan muita kuluja, esimerkiksi matkakuluja?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

Our prices include travel costs by public transportation within HSL's ABC zones in Helsinki. The ticket price for HSL's D zone or any other areas outside the ABC zone will be charged to the customer in addition to the visit price. We strive to plan our helpers' commuting times as efficiently as possible. However, if your home is in a remote location or has poor transport connections, resulting in a one-way commute of more than an hour, the excess travel time will be included in the working hours. In such cases, we also recommend booking a full-day service or sharing a full-day service with, for example, a neighbor.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Mik\u00e4 on palvelun irtisanomisaika, ja voinko kokeilla palvelua ensin? ” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

The service relationship starts with a fixed-term agreement of three months. At the beginning of this agreement, you can try the service for 14 days without a notice period. \n\nAfter the fixed-term period, the service continues as an open-ended agreement. The notice period for an open-ended agreement is one or two calendar months, depending on the chosen service package. Please see our service terms<\/a><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Kuinka paljon kotitalousv\u00e4hennys on, ja miten sen saa? ” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

The tax authority determines the amount of the deduction annually. In 2026, the household tax deduction is 35% of the service cost, with a maximum of \u20ac1,600 per person per year. The deductible portion is \u20ac150 per person per year. The household deduction is individual, so, for example, you and your spouse can receive a combined annual deduction of up to \u20ac3,200 if there are two taxpayers in the household. You can report the deduction amount directly on your tax card or during your tax filing. Upon request, we can provide you with the total amount of invoices you have paid during the year, which you can report to the tax authority.<\/p>\n

Read more about the household deduction at vero.fi<\/a><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Kuinka usein voin perua palvelun? Voinko perua palvelun esim. matkan vuoksi?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.3″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

You can cancel visits according to the terms of the selected service package. However, we encourage you to keep your shifts during your travels - what could be nicer than returning to a tidy home! If you travel a lot and don't want to use the helper service during your holidays or trips, you can also assign your own shifts to friends or other family members. This way we can also guarantee that after longer holidays your familiar helper will continue to work in your household.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Mit\u00e4 tehd\u00e4, jos joku taloudessamme sairastuu juuri ennen vuoron alkua?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

In case of illness, please contact our service number as soon as possible, so we can assess the situation together.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Onko yrityksell\u00e4nne vakuutus mahdollisia vahinkoja varten?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

Yes, we have liability insurance covering damages up to \u20ac1 million. The insurance company always makes the final decision on what damages will be covered.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Onko ty\u00f6ntekij\u00f6ilt\u00e4nne tarkistettu rikosrekisteriote?” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#141E3C” closed_toggle_background_color=”#141E3C” icon_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#FFFFFF” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.3em” body_text_color=”#FFFFFF” width=”820px” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”||15px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

We check the criminal records of employees who regularly work with children and\/or the elderly.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_code _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n